For a gift, enter your recipient’s first and last name, email address* in “Step 2”. In “Step 3” enter only the credit card holders’ information as the purchaser. For group buys simply add “in trust” after the group leaders last name in “Step 2”.

Unfortunately, you MUST be in Ontario at the time of purchase.

After buying, we’ll email you a receipt with your 50/50 registered numbers from a Random Selection System. No specific numbers can be given as numbers are generated randomly.

Each purchase will be looked at on a case to case basis. If the request for a refund has merit and is made prior to the draw, we will determine if the refund is eligible. If you have found an issue with your purchase and would like to inquire, contact us. Unchanged: Each purchase will be looked at on a case to case basis. If the request for a refund has merit and is made prior to the draw, we will determine if the refund is eligible. If you have found an issue with your purchase and would like to inquire, contact us.

No in-person sales, cash or debit can be accepted at this time. You can purchase tickets with the following credit cards:

• Visa
• Mastercard
• American Express

• Try using a different browser – we find Google Chrome works best.
• Ensure you are physically in Ontario when purchasing, and have clicked “yes” to sharing your location.
• Some corporate firewalls block purchases such as these, try buying at home.
• Make sure you are using an approved payment method listed above.

If you are still having trouble, please email info@hydrocephalus.ca or call us at 1-800-387-1575 we would love to help you!

The winning ticket number will be selected by Random Number Generation (RNG) system from all raffle numbers sold for that draw date.

First, please check your junk mail and spam folders, tickets can sometimes be filtered due to strict filters. If you check spam and still can’t find your tickets, please contact us with the information below:

• Your name
• The name the tickets were purchased under
• When you purchased the tickets
• The email address the tickets should have been sent to